Keep the customer after the sale.
Prepaid maintenance and loyalty programs that bring customers back to your service drive through the post-warranty years, when most stores lose them.
Service retention falls off after warranty.
Customers assume dealer service costs more. They find an independent shop closer to home. Once factory-required maintenance ends, many stop keeping regular intervals at all.
Without a reason to come back, your store competes on price and convenience, where independent shops often have the edge. Every customer who leaves takes future service, parts, and their next vehicle purchase with them.
A reason to come back, sold in F&I or in service.
The customer buys scheduled maintenance up front, through F&I at the time of purchase or in your service drive: oil changes, tire rotations, inspections, and fluids over a set term or mileage. Your store keeps the relationship.
Brings customers back on schedule
Covered visits put the customer in your service drive at regular intervals, through the years they’re most likely to leave.
Adds F&I gross
A tangible, easy-to-explain product that opens the F&I menu, especially with first-time buyers who decline everything else.
Creates service opportunities
Every covered visit includes an inspection and a conversation about what else the vehicle needs.
Builds recurring revenue
Plans are paid up front and recognized as service is performed, giving your store predictable, recurring service revenue.
Extend the relationship past the service drive.
Loyalty programs carry the relationship across service, parts, accessories, referrals, and the next vehicle purchase.
Fit, train, launch, track.
Perigee Retention programs are provided and administered by third-party program providers. SevenClair helps you put them to work.
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Program fit
We help you choose coverage, terms, and pricing from our partners’ programs to match your market and your ownership cycle.
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F&I training
A value-based presentation and menu positioning that make maintenance an easy yes.
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Service department readiness
Plans can be offered in the service drive, with scheduling prepared to take care of plan holders.
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Tracking
Penetration, plan utilization, and revenue per visit, so you know the program is working.